Mercure Vienna First, Vienna - Reviews, Room Options & Prices 2025

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Key details

About the Hotel

Desider Friedmann Platz 2, Vienna, Austria, 1010

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Standard Double Room

Max:

2 persons

17 m²

Bed options:

1 King-size bed

City view

Shower

Coffee machine

room details

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Privilege Double Room

Max:

2 persons

20 m²

Bed options:

1 King-size bed

City view

Shower

Coffee machine

room details

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Price and Room Availability Calendar

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Getting around

A guide to all available transportation options

City Centre

Vienna500 m

Airports

Vienna International (VIE) 19.6 km

Train

Vienna North / Praterstern - Train Station 1.6 km

Wien Praterstern 1.6 km

Underground

Schwedenplatz300 m

Stephansplatz Station500 m

Bus

Bus stop200 m

Facilities

Experience a variety of amenities at the boutique hotel, crafted to ensure your comfort and unforgettable moments

Wi-Fi

Parking

EUR 32 per day

Luggage storage

24-hour services

24-hour reception

General

No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
Express check-in/ -out
No pets allowed
Security
Luggage storage
Lift
Vending machines
Smoke detectors
Electric vehicle charging station
Fire extinguishers
Key card access

Guest Parking

Electric kettle

Services

Room service
Housekeeping
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink

Dining

In-room breakfast
Restaurant
Snack bar
Bar/ Lounge area
Packed lunches
Special diet menus

Business

Business centre
Fax/Photocopying

Children

Cots
Children's buffet

Room features

Air conditioning
Heating
Mini-bar
Soundproofed rooms
Sitting area
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries

Self-catering

Electric kettle

Media

Flat-screen TV
Direct dial telephone
AM/FM alarm clock

Room decor

Carpeted floor

Location

Desider Friedmann Platz 2, Vienna, Austria, 1010

Map view

street view

Desider Friedmann Platz 2, Vienna, Austria, 1010

City landmarks

Museum

Albertina

1.5 km

Museum

Museum of Natural History Vienna

1.4 km

Museum

Museum of Art History

2.0 km

Square

MuseumsQuartier

2.0 km

Park

Prater

2.6 km

Opera House

Vienna State Opera

1.5 km

Museum

Hundertwasser House

1.4 km

Garden

Belvedere Palace

2.3 km

Church

St. Charle's Church

1.5 km

Museum

Secession

1.5 km

Public Building

Rathaus

1.4 km

Museum

House of Music

1.5 km

Palace

Schonbrunn Palace

5.4 km

Schmerlingplatz Square

The Republic Monumnet

1.2 km

Museum

Leopold Museum

2.0 km

Prinz-Eugen-Strasse 27

Belvedere Museum

2.3 km

Public Building

Austrian Parliament Building

1.4 km

1 Riesenradplatz

Viennese Giant Ferris Wheel

2.6 km

Nearby

Church

St. Stephen's Cathedral

430 m

Palace

The Hofburg

430 m

Palace

Viennese coffeehouses

430 m

Innere Stadt

Historic Center of Vienna

430 m

Church

St. Rupert's Church

60 m

Tegetthoffstrasse 2

Imperial Crypt

430 m

Museum

Imperial Treasury Vienna

430 m

Square

Holocaust memorial

360 m

Library

State Hall of the Austrian National Library

430 m

Church

Peterskirche

430 m

Museum

Wien Museum Mozart apartment

430 m

Museum

Clock Museum

430 m

Restaurants

Figlmueller

380 m

Baeckerstrasse 6 1010 Vienna

Cafe Central

830 m

Herrengasse 14 Corner Herrengasse / Stauchgasse

Restaurant Alef Alef

30 m

Seitenstettengasse 2

Restaurant Salzamt

70 m

Ruprechtsplatz 1

Burger Bros The Pub Im Bermuda

50 m

Seitenstettengasse 1-3

Mercure Wien Zentrum

50 m

Fleischmarkt 1a

Philosoph

50 m

Judengasse 11

Joma

120 m

10 Hoher Markt

Reviews and Ratings

Feedback from previous guests about their experience.

60%

enjoyed the hotel and would happily stay again

6.0/10

Guest rating

Rooms

7.2

Location

9.8

Service

9.0

Dining

7.2

Owen

United Kingdom, March 2025

5.0/10

I had a reasonably good stay at Mercure Vienna First. The hotel's location in the heart of Vienna was perfect for exploring, with many attractions within walking distance. However, I found my room a bit uncomfortably cold, and it could have used better heating. The staff was friendly and helpful, enhancing my experience despite a few hiccups during breakfast service. Overall, it was a decent stay with some room for improvement. 🌍😊

Rooms

6.0

My room was spacious, but the heating was ineffective and sometimes a bit chilly. I also noticed the bathroom could have been cleaner.

Service

7.0

The reception staff were really good and very supportive, but I had a less satisfactory experience with the breakfast staff who seemed distracted.

Location

9.0

The location was fantastic, just a short walk to many major sites, which made getting around the city a breeze.

Dining

6.0

While the breakfast offered a decent variety, I preferred eating out at the nearby cafes due to the service issues.

Facilities

7.0

Amenities like the free mini-bar were a nice touch, but the overall facility could use updates in some areas.

Avery

United Kingdom, December 2024

7.0/10

I had a fantastic stay at Mercure Vienna First, clearly marked by its prime location and excellent service. The room I stayed in was spacious and beautifully decorated, although the lack of air conditioning made it a bit uncomfortable at times. Breakfast offered a great variety, but I opted for local options instead (there are so many nearby!). Overall, I would highly recommend this boutique hotel for its amenities and charm.

Rooms

8.0

The room was spacious, clean, and well-decorated, featuring a Nespresso machine and a stocked mini-bar. However, I found the lack of air conditioning challenging at times, especially during warm weather.

Service

10.0

The staff were exceptionally friendly and went above and beyond to ensure I had a pleasant stay. They were helpful with check-in and provided city maps which made exploring easier.

Location

10.0

The hotel's location was perfect, just a short walk from major attractions like St. Stephen's Cathedral and various restaurants. This made it easy for me to get around on foot.

Dining

8.0

Breakfast had a good array of options, though I chose to explore local cafes for more economical choices. The breakfast atmosphere was cozy and inviting.

Facilities

9.0

The hotel offered various facilities including room service and access to local transport options, making it convenient for my stay. I appreciated the complimentary drinks in the mini-bar as an added touch.

Robert

United Kingdom, October 2024

5.6/10

My stay at Mercure Vienna First was enjoyable, thanks to its excellent location and cleanliness. though a few aspects left room for improvement. The staff was exceptionally helpful, enhancing our experience, while the breakfast offered a good variety, albeit at a high cost. Unfortunately, the heat in the room was a significant concern during my visit, impacting my comfort.

Rooms

6.0

The room was modern and clean, but on the smaller side. I struggled with a lack of adequate air conditioning and poor pillow quality, which affected my sleep.

Service

8.0

The staff was polite and attentive, effectively responding to my requests, though I was disappointed with the lack of special recognition for my wife's birthday.

Location

10.0

The hotel's central location made it easy to explore major attractions and enjoy local dining options. I appreciated the convenience of nearby public transport.

Dining

7.0

Breakfast was varied and plentiful, but the price felt excessive, given the overall cost of my stay. I enjoyed the ambiance but wished for more choices in pastries.

Facilities

6.0

While the hotel offered useful amenities, the issues with air conditioning and occasional long waits for the elevator detracted from my experience.

Alexander

United Kingdom, October 2024

5.6/10

I had a lovely time at Mercure Vienna First. the staff were incredibly helpful and friendly, making me feel welcome from the moment I arrived. The location was perfect for exploring the city, just a short walk to major attractions like St. Stephen's Cathedral. My room was quite clean and comfortable, although I wished it had a closet for my clothes. The breakfast spread was fantastic, though I found the price a bit high. Overall, it was a great experience for my trip.

Rooms

8.0

The room was clean and spacious with all the necessary amenities. I appreciated the comfortable bed and rainfall shower, but I did miss having a closet.

Service

10.0

The staff went above and beyond to assist me. they were always friendly and eager to help, from check-in to breakfast service.

Location

10.0

The hotel’s location was truly convenient. just a few minutes from public transport and close to key attractions, yet on a quiet street.

Dining

8.0

Breakfast offered a great variety of options, from fresh pastries to delicious cheeses. however, the price seemed a bit steep at €20.

Facilities

8.0

The hotel had a cozy ambiance and provided essential facilities. unfortunately, the bar was closed during my stay, which was a bit disappointing.

Jason

United Kingdom, October 2024

7.2/10

I had a fantastic stay at Mercure Vienna First. The staff were incredibly welcoming and attentive, enhancing my experience from the start. The location was perfect, making it easy to explore the city on foot, but the noise outside can be a bit much at times. Overall, I would highly recommend this hotel for a nice visit to Vienna.

Rooms

8.0

My room was spotless, spacious, and well-appointed. However, I did notice that the noise from outside could be distracting, especially at night.

Service

10.0

The staff went out of their way to be helpful, whether it was for booking arrangements or answering questions, which added greatly to the enjoyment of my stay.

Location

Dining

7.0

Breakfast was simple but really satisfying with tasty choices to kickstart the day. I just wish the bar had been open when I wanted to wind down after a day of exploring.

Facilities

7.0

The amenities were decent with good housekeeping and efficient check-in and check-out processes. But I would’ve liked to see more options available at the bar.